Why Microsoft CRM? Know the Advantages of Dynamics 365

Microsoft Dynamics 365 CRM is a strong solution for developing and mid-market businesses to manage business connections and revolutionize sales, marketing, and customer care processes.

The practical functionality of Dynamics 365 CRM allows staff to be more productive and knowledgeable, while executives gain a better understanding of performance, opportunities, and customer connections. The sales and marketing features help firms interact more effectively with clients, prospects, and team members.

Why do businesses choose Microsoft Dynamics 365 CRM over the competition?

  1. Its user-friendly and intuitive user interface is one of the most popular.
  2. Its compatibility with other Microsoft products is a significant plus.
  3. Its excellent built-in tools, such as LinkedIn Sales Navigator and Assistant, help you be more productive and efficient.
  4. Its adaptable design and deployment choices can be easily tailored to match a company’s specific requirements.
  5. The system’s endurance and quality are highlighted by its competitive pricing and commitment to the product and partner support.


Dynamics 365 is a suite of tools that can handle any corporate task, from sales to operations to accounting and human resources.

Microsoft Platform:

When compared to competing for software systems, the Microsoft platform offers various advantages, and several CRM capabilities help Dynamics 365 stand out.

Microsoft technologies, such as additional Dynamics 365 apps and all of the Office 365 apps, are effortlessly integrated with Dynamics 365 CRM.

Dynamics 365 CRM connects with all other Dynamics 365 products, including Marketing, Customer Service, Field Service, and Business Central, just as it does with Office 365. This means you have complete control over which applications your company uses.

Reporting & Insights:

The query tool in Dynamics 365 CRM allows you to request data for entities like as clients, contracts, activities, and more. You can also create your own dashboards in the software to bring the graphs, reports, and data that are most relevant to your work to the front.

You can quickly import data from Dynamics 365 into Power BI for data visualization and comparison with other data. Even better, you can integrate data from Dynamics 365 into Power BI dashboards so you always have access to the information you need.

Deployment Options:

There are numerous deployment options for Dynamics 365, including cloud, on-premise, and partner-hosted. Keep in mind that with cloud-hosted software, your staff will be able to access the information they require at any time, from any location, without the hardware and IT costs associated with on-premise solutions. Your monthly payment will follow a software-as-a-service (SaaS) paradigm, regardless of which option you select.


XcelTec CRM’s team of consultants and developers has the experience and expertise to assess your company operations and customize a CRM system to meet your specific needs.

Get in touch with us for more!

Contact us on:- +91 987 979 9459 | +1-980 428 9909

Email us at:- sales@xceltec.com

Visit our website: https://www.xceltec.com/

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