Why Is My Cricut Not Connecting? It’s one of the most frequently asked questions by Cricut users. This problem isn’t caused by just one factor – it could stem from USB or Bluetooth issues, outdated software, or even physical obstructions. Troubleshooting steps include checking connections, updating Cricut Design Space, and ensuring the firmware is up to date.
Connecting a Cricut machine to a computer is essential for using the Design Space software, which is necessary for creating and cutting designs. Without a proper connection and the software, you can’t access the machine’s full functionality, including designing, editing, and sending projects to cut.
In this guide, I will walk you through the top 4 fixes to resolve this issue in the simplest way possible, with step-by-step instructions to follow easily and get your machine working again. But before we dive into the solutions, let’s take a look at the main causes behind the issue.
Common Causes of Cricut Connection Issues
Still, wondering why your Cricut machine isn’t connecting? Here are some common reasons:
- Bluetooth is disabled on your computer or mobile device.
- Outdated USB or Bluetooth drivers
- A damaged or loose USB cable
- Faulty USB port
- Third-party software conflict
- Outdated Cricut Design Space App
- Internet connection problems
- Firewall interference
- Operating system issue
Why Is My Cricut Not Connecting to Computer: Top 4 Fixes
Now that you know the main reasons why your Cricut machine is not connecting, it’s time to address the issue. Don’t worry if you’re experiencing these problems; I’ve provided some quick and effective solutions to help you fix them.
Fix 1: Check the Physical Connection
- Power on your machine and then connect it to a functioning power outlet.
- Make sure the USB cable is securely connected to both the machine and the computer.
- If the first USB port doesn’t work, try a different USB port on your computer.
- Outdated or corrupted USB drivers can also cause connection problems. Check your device manager and update your USB drivers if necessary.
- Ensure there are no other devices or obstructions that interfere with the Bluetooth signal.
- Unpair your machine and then re-pair it with your device to see if the issue resolves.
- Scan your device for malware, as it can interfere with device connections.
Fix 2: Update Cricut Design Space Software
For updating Cricut Design Space, we have two options for you. You can opt for either of the following methods:
Method 1: Automatic Updates
- Open Design Space on your computer.
- The application will automatically check for updates when launched.
- If an update is available, it will be automatically downloaded and installed.
- You may see a pop-up stating that an update is ready to install.
Method 2: Manual Update Check
- Open Cricut Design Space and click on the three white lines (menu) at the top left.
- Go to Settings and then select the Machines tab.
- After that, select Update Firmware and then click Start.
Fix 3: Install USB Drivers (Manually)
If your USB driver is outdated, try installing the latest version manually. Here’s how to install it:
- With the help of your keyboard, press the Windows logo + X key.
- A new pop-up window will appear; select ‘Device Manager.’
- Then, find your machine model within the list and right-click on it.
- Now, choose Update driver.
- Next, click Browser, My Computer for drivers.
- Type %APPDATA% in the File Explorer address bar, then navigate to Roaming\CricutDesignSpace\Web\Drivers\CricutDrivers and select the folder.
- Hit the OK button and then Next.
Note: Make sure to restart your computer after completing this step. Let your PC apply the changes that you’ve made.
Fix 4: Allow Cricut Through Windows Firewall
- Search for Windows Firewall in the Start menu and open Windows Defender Firewall.
- Click on Allow an app through Windows Firewall and select Change Settings.
- Find Cricut in the list and ensure it has checkmarks in the Private and Public options.
- If it’s not listed, you may need to add it manually. Click Allow another app and go to the installation folder to add the executable file.
- In some cases, firewall permissions may be misconfigured. Try removing the app and re-adding it to reset access.
Frequently Asked Questions (FAQs)
Why Is My Cricut Not Connecting via Bluetooth?
If you’re having trouble connecting your machine via Bluetooth, try the following steps:
- Keep your machine and your device within the recommended distance for Bluetooth connection (approximately 15 feet, 4.5 meters).
- Try turning off both your machine and your device, then restarting them to refresh the connection.
- If your machine is already paired with another device, try unpairing it and then re-pairing it with your current device.
- If you’re using a computer without built-in Bluetooth, you need to use a Bluetooth adapter, which is mandatory.
Why Does My Cricut Say Connection Error?
A connection error on your machine, specifically when using Design Space, is likely due to a problem with the connection between your computer and the machine or with the Design Space software itself.
- Ensure “Cricut Design Space” is updated to the latest version.
- Clear the cache in the Cricut Design SpaceSoftware.
- Make sure your device meets the minimum system requirements for Cricut Design Space.
- If Bluetooth is the issue, try resetting the Bluetooth connection on your device.
- Verify that Windows Firewall isn’t blocking Cricut Design Space.
Why Is Cricut Design Space Not finding My Cricut Machine?
If Cricut Design Space is not finding your machine, it’s likely due to a Bluetooth or USB connection issue. To fix these, try these basic checks:
- Ensure your machine is turned on and plugged into a power source.
- Ensure your machine is within the recommended range (15 feet or 4.5 meters) of your computer or mobile device.
- If your machine is already paired, try unpairing it and then re-pairing it through your device’s Bluetooth settings.
How do I Add a Machine to Cricut Design Space?
To add a Cricut machine to Design Space, first connect the machine to your computer via USB or Bluetooth. Then, download and install the Design Space app if you haven’t already. Open the app and sign in with your Cricut ID. After that, navigate to the “Machine Setup” or “New Machine Setup” option in the software. Now, select your machine model.
Cricut Design Space will guide you through the setup process, which may include updating your machine’s software, claiming any bundled materials or designs, and performing a test cut to ensure everything is connected and working correctly. Once the setup is complete, you’ll be able to use Design Space to design and cut with your machine.
Why Isn’t My Cricut Showing Up on Bluetooth Devices?
If your machine isn’t appearing in the list of Bluetooth devices, it’s likely due to a few common issues. You can fix this issue with the help of the following steps:
1. Make sure your Bluetooth is enabled on your phone or computer. 2. Ensure your machine is within 15 feet (4.5 meters of your device. 3. If your machine is paired with another device, then unpair it before pairing it with your current device. 4. Make sure that you have the latest version of the “Cricut Design Space app” installed for optimal compatibility. 5. Try restarting your device and machine.